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Welcome to the Joget Enterprise Support site for Enterprise Support subscribers.
Note: For OEM Partners with 24/7 Support SLA, your turn-around time will be based on the OEM Service Level Agreement and not on the following regular support hours
US Enterprise Support:
Monday to Friday
8:00am to 5:00pm EST
1 Jan New Year's Day 17 Jan Birthday of Martin Luther King Jr 21 Feb President's Day 30 May Memorial Day 19 Jun Juneteenth 20 Jun Juneteenth 4 Jul Independence Day 5 Sep Labor Day 10 Oct Columbus Day 11 Nov Veterans' Day 25 Nov Thanksgiving 25 Dec Christmas Day
Global Support:
Monday to Friday
9:00am to 6:00pm GMT+8
Please note that our support engineering team is based in multi-cultural melting-pot Kuala Lumpur, Malaysia.
1 Jan New Year's Day 18 Jan Thaipusam 1 Feb Chinese New Year 2 Feb Chinese New Year 19 Apr Nuzul Al-Quran 2 May Labour Day 3 May Hari Raya Aidilfitri 4 May Hari Raya Aidilfitri 16 May Wesak Day 6 Jun SPB Yang di Pertuan Agong Birthday 11 Jul Hari Raya Haji 30 Jul Awal Muharram 31 Aug Merdeka Day 16 Sep Malaysia Day 9 Oct Maulidur Rasul 24 Nov Deepavali 11 Dec Sultan of Selangor's Birthday
If you have an active Enterprise License or Enterprise Software Assurance subscription and have not received a login, please contact your sales representative.
If you're looking for the Community Q&A site, please head over to https://answers.joget.org.
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