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Welcome to the Joget Enterprise Support site for Enterprise Support subscribers.

Note: For OEM Partners with 24/7 Support SLA, your turn-around time will be based on the OEM Service Level Agreement and not on the following regular support hours

US Enterprise Support:
Monday to Friday
8:00am to 5:00pm EST

Designated US Holidays:

 1 Jan    New Year's Day
17 Jan    Birthday of Martin Luther King Jr
21 Feb    President's Day
30 May    Memorial Day
19 Jun    Juneteenth
20 Jun    Juneteenth
 4 Jul    Independence Day
 5 Sep    Labor Day
10 Oct    Columbus Day
11 Nov    Veterans' Day
25 Nov    Thanksgiving
25 Dec    Christmas Day

Global Support:
Monday to Friday
9:00am to 6:00pm GMT+8
Please note that our support engineering team is based in multi-cultural melting-pot Kuala Lumpur, Malaysia.

Designated Holidays:

 1 Jan    New Year's Day
18 Jan    Thaipusam
 1 Feb    Chinese New Year
 2 Feb    Chinese New Year
19 Apr    Nuzul Al-Quran
 2 May    Labour Day
 3 May    Hari Raya Aidilfitri
 4 May    Hari Raya Aidilfitri
16 May    Wesak Day
 6 Jun    SPB Yang di Pertuan Agong Birthday
11 Jul    Hari Raya Haji
30 Jul    Awal Muharram
31 Aug    Merdeka Day
16 Sep    Malaysia Day
 9 Oct    Maulidur Rasul
24 Nov    Deepavali
11 Dec    Sultan of Selangor's Birthday

If you have an active Enterprise License or Enterprise Software Assurance subscription and have not received a login, please contact your sales representative.

If you're looking for the Community Q&A site, please head over to https://answers.joget.org.